Contact
Send us the quote you were given
One person reads this inbox. There is no call centre, no sales desk and no booking team behind it. Paste a quote and we will tell you what it contains, what it leaves out, and what to ask before you pay a deposit — as far as that can be judged from the document alone.
Scope
What we can and can’t answer
We answer questions about price structure and process. We don’t answer questions about your body.
✓ We can help with
- Whether a quoted price looks consistent with the published government schedule
- Which items a quote usually leaves out — grafting, sedation, lab fees, follow-up visits
- The difference between a standard-schedule price and an international-department price
- What a hospital licence category or a tier grade actually refers to
- Which documents to prepare, and what a typical two-trip schedule looks like
- Correcting a factual error on one of our pages
✕ We can’t help with
- Whether a treatment is right for you, or what your diagnosis means
- Reading an X-ray, scan or lab result
- Recommending a specific hospital, clinic or surgeon
- Booking, interpreting, translating or negotiating on your behalf
- Emergency situations — see the note below
- Immigration or visa advice for your specific case
Sending a quote
Eight lines that let us answer properly
A quote that says “dental implant: ¥8,000” can’t be assessed. Copy these lines into your email and fill in what you have — leaving a line blank is more useful than guessing.
- Procedure, in the words the clinic used. “Implant” alone has three different meanings on Chinese price lists.
- Number of units. One tooth, one arch, both arches, one eye.
- Total price, and whether it is before or after any discount.
- Currency, and whether it is the price in RMB or a converted figure someone quoted you.
- Date the quote was issued or the price list was printed.
- What the clinic says is included — materials, brand, anaesthesia, scans, medication, follow-up.
- What the clinic says is excluded, if they say anything at all.
- Whether it’s the standard schedule or the international department. If the clinic can’t tell you, that is itself an answer.
Writing to us
One address, no form
There is no contact form on this site, and that is deliberate. A form would mean your message — and whatever medical detail you typed into it — sits in a database on our server, subject to our backups and our mistakes. An email goes from your mailbox to ours and nowhere else.
contact@chinamedcost.com
For quotes, corrections, and questions about anything published here. Please put the page name or the procedure in the subject line — it makes the inbox searchable and helps us find your earlier message.
We don’t use your address for anything except replying. No newsletter, no follow-up sequence, no passing it to a clinic. If you later want your message deleted, ask and it will be deleted — the privacy policy says how long we keep things and what we do with them.
Common questions
Before you ask
Do you charge for looking at a quote?
No. There is no fee, no upsell and no paid tier. The site is self-funded and we take no commission from hospitals or clinics, so there is nothing for us to sell you at the end of the reply.
Will you recommend a hospital?
No, and it isn’t coyness. We haven’t inspected any hospital, we have no outcome data for individual surgeons, and a recommendation from us would be worth exactly what we could verify — which is nothing. The hospitals page explains how to check a hospital’s licence and tier yourself, which is more reliable than any list.
How fast do you reply?
Usually within two to three business days. Quotes take longer because each line has to be checked against the published schedule. If a week has passed with no reply, it went to spam or we missed it — send it again.
Can you translate a medical report?
No. Translation of clinical documents needs someone accountable for accuracy, and a mistranslated report is worse than an untranslated one. Hospitals with an international department usually provide certified translation, and that is the version a Chinese clinician will want to see anyway.
I found a number on your site that looks wrong.
Tell us the page and the figure. Every price on this site carries a named source and a date; if the source no longer supports the number, the number comes off the page rather than staying up on the strength of an old citation. See the editorial standard.
Do you have an office or a phone number?
No. This is a small reference site run by one editor, and a phone line would imply a service level we can’t keep. Email is the only channel, which also means every exchange is in writing — useful when the subject is a price.